Important Contacts

For new families starting services, insurance verification, and questions about the intake process.

For non-clinical questions, scheduling logistics, or follow-ups.

For HIPAA-related concerns, Notice of Privacy Practices questions, or to request records.

For eligibility questions, plan enrollment, and general Medicaid issues.

Florida's Medicaid oversight agency. Use for complaints about a Medicaid plan or provider, escalations, and Medicaid policy questions.

Information about Medicaid plan options, plan changes, and the SMMC program structure.

For families whose children are not Medicaid-eligible but may qualify for CHIP, MediKids, or Florida Healthy Kids coverage.

For plan-specific questions, families should use the member services number on the back of their insurance card. Blooming verifies ABA coverage, eligibility, and authorization requirements during intake.

Plans Blooming works with include:

Free statewide service for individuals with autism and related disabilities. Serves Miami-Dade and Monroe counties from the South Florida hub.

Serves Broward, Palm Beach, Indian River, Martin, Okeechobee, and St. Lucie counties.

For families seeking the iBudget waiver, supported living, and other long-term disability supports.

Florida's early intervention program for children birth–36 months with developmental delays or established conditions.

Specialized health services for children with chronic and serious medical conditions, including some autism services pathways.

National advocacy and education organization with state and local chapters across Florida.

Online directory of autism resources searchable by state and need.

Parent-to-parent navigation and advocacy for families of children with special health care needs.

Free legal and advocacy services for people with disabilities. Independent and not connected to any agency.

General help line for connecting with food, housing, mental health, and family support resources statewide.

Immediate medical, fire, or safety emergencies.

24/7 free, confidential support for mental health crisis, suicidal thoughts, or emotional distress. Available by call or text.

For reporting suspected abuse, neglect, or exploitation of a child, elderly person, or vulnerable adult.

For service quality concerns, scheduling issues, or feedback about a clinician.

For HIPAA-related concerns or to file a privacy complaint.

For complaints that the plan or provider has not been able to resolve directly. Use the official AHCA website link below.