INTAKE PROCESS

A Clear Path From First Contact To First Session.

Intake doesn’t have to feel like a black box. Every case follows the same structured path — so families know what happens, when, and who is responsible at each step.

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Timing: 24–48 business hours

First contact

We confirm your information, insurance plan, and the child’s current situation. You’ll hear back within one business day of your first outreach.

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Timing: 1–3 business days

Insurance verification begins

We verify ABA benefits with your Medicaid HMO or commercial payer, identify any authorization requirements, and flag potential coverage gaps before they slow things down.

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Timing: 1–3 weeks, depending on location

Assessment is scheduled

We schedule the clinical assessment with a Board Certified Behavior Analyst (BCBA). Location is matched to your preference — home, school, clinic, or community.

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Timing: 5–20 business days (payer-dependent)

Authorization is submitted

We submit the clinical documentation required for medical necessity review. We track the authorization through approval and communicate status changes.

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Timing: once authorization is approved and staffing is confirmed

Services begin once approval and staffing are in place

Sessions begin. You’ll have one point of contact for scheduling, clinical questions, and administrative matters.

SPEED

What speeds things up

Complete documentation sent upfront

Active Medicaid or HMO plan verified

Prompt parent responses to scheduling

Clear availability windows for assessment

Location inside our core service areas

DELAY

What causes delays

Missing or outdated diagnostic documents

Insurance eligibility lapses

Authorization requiring additional review

Staffing shortages in specific zip codes

Unclear caregiver availability

Ready to begin?

Start intake, verify insurance, or talk to a team member. We respond within one business day.

What families usually need explained

Before services start, families need clear answers

Short, direct answers to the questions we hear most often. If you don’t see your question here, call us at (754) 799-3780 and we’ll walk you through it.

How do I start?

Call (754) 799-3780, email info@blooming-aba.com, or visit our Start Intake page. A Blooming team member will reach out within 24–48 business hours to gather your information, verify insurance, and schedule the next step.

Do you accept Medicaid plans?

Yes. We accept Florida Medicaid and most Medicaid HMO plans serving South Florida, including Sunshine Health, Simply Healthcare, Humana Healthy Horizons, and Community Care Plan. We verify your specific plan at no cost during intake. Commercial insurance is considered case by case.

How long does intake take?

From first contact to services starting typically takes 2–6 weeks. The timeline depends on how quickly we receive documentation, how fast your insurance plan issues authorization, and staffing availability in your area. We’ll give you a concrete estimate on our first call.

Do you provide home-based services?

Yes. We deliver ABA therapy in home, school, and community settings across Broward, Miami-Dade, and Palm Beach counties. Setting is matched to your child’s needs, your family’s schedule, and clinical recommendations.

What happens after I submit intake?

You’ll hear back within 24–48 business hours. Our team verifies benefits, confirms documentation needed, and schedules the assessment. After the assessment we submit for authorization. Once authorization and staffing are in place, services begin. We keep you informed at every step.